“New Normal” travel experience at Mactan-Cebu International Airport will be implemented

Travel
image source: Mactan-Cebu International Airport Authority / Facebook Page
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GMR-Megawide Cebu Airport Corporation (GMCAC) is preparing for the ‘New Normal’ travel experience at Mactan-Cebu International Airport (MCIA) in compliance with the guidelines of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) and Transportation Department (DOTr).

The guidelines issued by both agencies are aimed at protecting the public’s safety from COVID-19’s continuing threat.

“GMCAC and the Mactan-Cebu International Airport Authority (MCIAA) are implementing stringent preventive health and safety measures at MCIA. This is in preparation for the lifting of travel restrictions and the resumption of flight services in line with airline schedules,” – GMCAC Chief Executive Advisor Andrew Acquaah-Harrison

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Strict Safety Measures

Harrison asked for the cooperation of the public at the airport in implementing those measures. In particular, he asked for the support of the public in limiting the number of well-wishers to one companion per passenger for departing passengers. “This will go a long way in helping us avoid close proximity crowding anywhere on the airport premises,” he said

The following are among the other safety measures to be implemented at MCIA:

  • Mandatory use of face masks for all passengers and airport employees in the area of Terminal 1, Terminal 2 and adjacent areas
image source: Mactan-Cebu International Airport Authority / Facebook page
  • Mandatory body temperature checks
image source: Mactan-Cebu International Airport Authority / Facebook page
  • Hand sanitizing and shoe disinfection for all passengers and employees prior to terminal entry.
image source: Mactan-Cebu International Airport Authority / Facebook page
  • Social distance protocols will be strictly enforced in all terminal areas.
image source: Mactan-Cebu International Airport Authority / Facebook page
image source: Mactan-Cebu International Airport Authority / Facebook page

Required social distances of three (3) to six (6) feet in queuing points and a one-seater policy in waiting areas will be implemented. Visible floor markings will be used to guide passengers while queuing in high-traffic areas such as entrance gates, ticket booths, check-in counters, F&B and retail stores, boarding gates, escalators, and stairs. In addition, the use of elevators will be regulated in order to comply with social distance protocols.

  • Regular disinfection of passenger and terminal facilities
image source: Mactan-Cebu International Airport Authority / Facebook page
  • A clear shield will be fitted and installed in all check-in counters to serve as a protective barrier between the passenger and the check-in agent.
  • Posting of health information materials and safety reminders at strategic locations
image source: Mactan-Cebu International Airport Authority / Facebook page
  • Medical Isolation Room
    Isolated holding areas that have been in place since the outbreak of COVID-19 will continue to be used as a medical insulation room where quarantine assessment can be carried out by staff of the Quarantine Bureau.
  • Health Declaration and Passenger Locator Forms
image source: Mactan-Cebu International Airport Authority / Facebook page

GMCAC is in close coordination with the MCIAA and the relevant government authorities, airlines and other stakeholders of the MCIA community for the organized implementation of the “new normal” measures. Harrison also asked airport stakeholders to review and modify their policies and procedures in order to comply with the IATF and DOTR guidelines.

With these measures in place, GMCAC and the entire MCIA community are looking forward to welcoming passengers and tourists as they travel back to and from Cebu.

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